Join ResQ as a Customer Success Manager, where you’ll manage trades clients and enhance their experience with impactful AI solutions. Your expertise will directly contribute to customer growth.
At ResQ, we empower trades and facilities businesses with innovative tools. As a Customer Success Manager, you will support onboarding, optimize account management, and develop strong customer relationships. Your role will focus on driving both user success and product improvement through continuous feedback.
Key Responsibilities:
• Oversee accounts and monitor client success metrics
• Facilitate onboarding and assistance with website launches
• Provide product training and implementation support
• Execute pilot programs and track engagement
• Collaborate cross-functionally to enhance customer experience
Requirements:
• 3–5 years in a customer-facing role or related field
• Comfort with technology and emerging software tools
• Excellent interpersonal and communication skills
• Solid multitasking and time management capabilities
• Previous CRM platform experience preferred
Join ResQ and help transform the service industry through exceptional customer support.
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📌 ResQ Customer Success Manager Wanted (Toronto)
🏢 ResQ
📍 Toronto