10 hours ago Be among the first 25 applicantsPutting people first, every dayBDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award‐winning environment that fosters a people‐first culture with a high priority on your personal and professional growth.Your OpportunityWe are looking for a ServiceNow Senior Developer to join our growing team, with the ability to work from anywhere in Canada. This is a new position that focuses on building, configuring, and extending the ServiceNow platform across internal and client engagements, delivering scalable, secure, and high‐quality solutions aligned to architectural standards and business requirements.ResponsibilitiesPlatform Configuration & DevelopmentConfigure and extend ServiceNow ITSM and CSM modules, including workflows, business rules, UI policies, client/server scripts, and catalog items.Build and maintain automation using Flow Designer and related tools.Support Virtual Agent and self‐service experiences as part of automation and deflection strategies.Develop integrations using REST/SOAP APIs and IntegrationHub where required.Technical Quality & Platform HealthEnsure configurations and customizations align with ServiceNow technical standards and architectural guidance.Support platform upgrade readiness by minimizing technical debt and participating in regression testing.Troubleshoot and resolve complex technical issues across the platform.Document technical designs and configurations for long‐term maintainability.Collaboration & DeliveryCollaborate closely with Functional Consultants, QA, and the Solution Architect throughout the delivery lifecycle.Participate in sprint planning, backlog grooming, and solution design discussions.Support UAT, deployment activities,



and early‐life support post go‐live.Automation & InnovationIdentify opportunities to automate manual processes and improve operational efficiency.Stay current with ServiceNow releases and emerging platform capabilities, including AI‐driven features.Contribute to reusable technical components and accelerators for BDO's ServiceNow practice.Success CriteriaYou demonstrate BDO's core values through all aspects of your work: Integrity, Respect, and Collaboration.You understand your client's industry, challenges, and opportunities; clients describe you aspositive, professional, and delivering high‐quality work.You identify, recommend, and focus on effective service delivery to your clients.You share in an inclusive and engaging work environment that develops, retains, and attracts talent.You actively participate in the adoption of digital tools and strategies to drive an innovative workplace.You grow your expertise through learning and professional development.Experience & Education5+ years of hands‐on ServiceNow development experience.Strong experience configuring ServiceNow ITSM; experience with CSM strongly preferred.Proficiency in JavaScript and ServiceNow scripting concepts.Experience with Flow Designer, IntegrationHub, and ServiceNow data models.Solid understanding of ServiceNow best practices, security, and upgrade‐safe development.Experience supporting platform migrations or large‐scale implementations.Exposure to AI‐enabled ServiceNow features (Virtual Agent,



Predictive Intelligence).ServiceNow certifications:Certified System Administrator (CSA)Certified Implementation Specialist (ITSM and/or CSM)The expected range of compensation for this role is $84,000 - $128,000 annually.Benefits & CultureWe enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.We support your achievement of personal goals outside of the office and making an impact on your community.We pay for performance with competitive total cash compensation that recognizes and rewards your contribution.We provide flexible benefits from day one, and a market‐leading personal time‐off policy.We are committed to supporting your overall wellness beyond working hours and provide reimbursement for wellness initiatives that fit your lifestyle.We believe every employee should have the opportunity to participate and succeed. Through leadership by our Diversity, Equity and Inclusion Leader, we are committed to a workplace culture of respect, inclusion, and diversity.We are dedicated to creating work experiences that meet everyone's needs and provide flexibility to adjust when, where, and how we work.Our Code of Conduct sets clear standards for how we conduct business.With your consent, BDO Canada may use AI technology (Microsoft Copilot) to transcribe during preliminary conversations for note‐taking only.More information on BDO Canada's Privacy Policy can be found in the portal.To apply, click "Apply now" to send your up‐to‐date resume to one of our Talent Acquisition Specialists. If you need accommodation to complete the application process, please contact us.We are an equal opportunity employer. We celebrate diversity and are committed to providing an inclusive workplace for all employees.#J-18808-Ljbffr

📌 Servicenow Senior Developer - $84,000 - $128,000 A Year - Remote (Toronto)
🏢 BDO
📍 Toronto