Become a Customer Service Representative with Wesco, where you will assist customers through inquiries via phone, email, or walk-ins. Handle routine and complex problems while ensuring customer satisfaction.
This position requires a commitment to providing excellent service as a Customer Service Representative. You will respond to diverse customer inquiries and provide problem resolution while quickly analyzing service needs. Your role will involve communication across various departments to resolve issues efficiently.
Key Responsibilities:
• Answer customer questions and concerns promptly
• Process payments for cash account customers
• Research and resolve customer issues effectively
• Provide backup support for sales inquiries by phone or in person
Requirements:
• High School Diploma or Equivalent required
• Preferred Associates’ Degree or College Diploma
• 2-4 years of customer service experience
• Robust verbal and written communication skills
• Computer literate, proficient in MS Word, Excel, and email
Enhance customer experiences through professional communication and problem solving at Wesco.
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📌 Customer Service Role at Wesco (Brockville)
🏢 WESCO
📍 Brockville