Drive customer satisfaction as a Customer Service Representative. You will respond to inquiries through phone, email, or in-person, ensuring effective issue resolution and follow-up as needed.
This role requires you to analyze customer service needs and provide routine and some complex solutions. With 2-4 years of experience, you'll support our customers through problem resolution, processing payments, and liaising with technical departments when necessary.
Key Responsibilities:
• Assist customers with inquiries and concerns efficiently
• Process payments for cash account customers accurately
• Research and resolve customer issues for satisfaction
• Provide backup for sales counter inquiries as needed
Requirements:
• High School diploma or equivalent is essential
• College diploma preferred for added qualifications
• 2-4 years of relevant experience required
• Strong interpersonal skills to interact within a diverse workplace
• Proficient in MS Word, Excel, and email communication
Enhance your customer service skills and engage effectively with clients in this rewarding role.
#J-18808-Ljbffr

📌 Customer Service Representative Role (Winnipeg)
🏢 CSS
📍 Winnipeg