Join On Side Restoration as a Dispatcher, where you’ll play a crucial role in customer satisfaction by effectively coordinating restoration crews. This involves handling scheduling and communication with empathy and professionalism.
In this role, you will be tasked with dispatching crews during emergencies, managing their schedules, and efficiently supporting operations. Your excellent problem-solving abilities and customer service focus will be pivotal in restoring order during chaotic situations. You’ll need to be ready for after-hours calls during major incidents.
Key Responsibilities:
• Dispatch restoration crews to emergency sites
• Set up schedules with property owners
• Manage crew availability and logistics
• Communicate with insureds to understand needs
• Support administrative tasks for the branch
Requirements:
• 1+ year experience in dispatching or scheduling
• Background in construction/restoration advantageous
• Superior customer service abilities
• Robust organizational and multitasking skills
• Proficient in Microsoft Office products
Achieve excellence and customer focus as you contribute to On Side Restoration’s mission.
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📌 On Side Restoration Dispatcher Required (Kitchener)
🏢 On Side Restoration Services
📍 Kitchener