Join the tech support team in Regina, Canada, as an L1 Service Desk Support specialist. This on-site contract role focuses on M365 environments, handling user issues with Outlook, MFA, and more.
You will provide deskside support for M365, including Entra ID, Exchange Online, and SharePoint. The role involves troubleshooting mailbox access, coordinating mobile device migrations, and onboarding users. You will also work closely with offshore teams for escalation and resolution of issues, requiring hands-on experience in M365 support.
Key Responsibilities:
• Provide L1 deskside support for M365 applications
• Troubleshoot Outlook, MFA, and mailbox access issues
• Support device migrations and user onboarding
• Coordinate with offshore teams for troubleshooting
• Manage Tenant-to-Tenant migration challenges
Requirements:
• 4-6 years of IT support experience
• Expertise in M365, including Intune and Exchange Online
• Robust hands-on troubleshooting skills
• Ability to work onsite in Regina
• Fluency in local time operations
Bring your M365 expertise and customer support skills to enhance the user experience in Regina.
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📌 OnsiteSupport forin Regina
🏢 Ampstek
📍 Regina