Job DescriptionThis position is essential to the success of our retail stores. Store Associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin‑Williams products, and recommend the right solutions. Store Associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up‑to‑date with product features and maintain the high quality and visual standards of the products and store. Store Associates are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.Location: Store #8502, 427 St Clair St Unit 3&4, Chatham, ON N7L3K4ResponsibilitiesEnsure high levels of customer satisfaction through excellent sales serviceAssist customers in person and over the phone by determining needs and presenting appropriate products and servicesBuild productive trust relationships with wholesale and retail customersProcess sales transactions accurately and consistent with policies and proceduresFollow and achieve sales goals on a monthly, quarterly, and yearly basisMaintain accurate work order files and formulasPull appropriate products from the sales floor or warehouseTint and mix products, as needed, to customer specificationsStock shelves and set up displaysClean store equipmentLoad/unload delivery trucksAssist in making deliveries,



as neededMaintain in‑stock and presentable condition assigned areasRemain knowledgeable on products offered and discuss available optionsComply with inventory control proceduresSuggest ways to improve salesMinimum RequirementsMust be at least eighteen (18) years of ageMust be legally authorized to work in the country of employmentMust have a valid, unrestricted Driver’s LicenseMust be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasionPreferred QualificationsHave a High School diploma or a Certificate of Adult Education Completion (CAEC)Have at least one (1) year of experience working in a delivery, retail, or customer service positionHave previous work experience selling paint and paint‑related productsHave previous work experience operating tinting and mixing equipmentAbility to read, write, comprehend, and communicate in more than one languageEqual Employment OpportunitySherwin‑Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.#J-18808-Ljbffr

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