Join Clearbridge as a Remote Tier 1 Technician, providing crucial IT support while cultivating strong client relationships. Leverage your technical curiosity and service mindset daily.
As a Remote Tier 1 Support Technician, you are the voice of Clearbridge for clients facing technical issues. Your role focuses on problem-solving and owning ticket resolutions, while fostering a consultative approach to understand root causes. Join a team committed to your growth and supported by training that helps transition you into more advanced roles.
Key Responsibilities:
• Manage customer inquiries via calls and emails
• Resolve tickets thoroughly, ensuring customer satisfaction
• Recognize recurring issues and suggest actionable fixes




• Build proactive relationships with clients to enhance service
• Engage with a team-oriented team across regions
Requirements:
• Customer-focused with a knack for problem-solving
• Technical aptitude and curiosity in IT systems
• Confident communication skills for non-technical audiences
• Flexibility with customer needs beyond 9-5
• Exposure to Windows, Active Directory, and networking is a plus
Amplify your impact in IT support by developing meaningful solutions for customers with Clearbridge.
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📌 Clearbridge Remote Tier 1 Support Technician (Brossard)
🏢 Bilinguallink
📍 Brossard