Who we areFor over 25 years, Global Relay has set the standard in enterprise information archiving with industry‑leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career‑building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.Your roleWe are seeking a skilled and motivated Senior Infrastructure Engineer to join our dynamic IT infrastructure team. The successful candidate will be responsible for designing, deploying, and optimizing cloud‑based solutions across hybrid environments. You’ll play a key role in ensuring system reliability, scalability, and performance by leveraging automation, modern cloud architecture, and best practices.Your jobDesign and implement cloud infrastructure solutions across Azure and hybrid on‑premises environmentsDevelop and maintain Infrastructure‑as‑Code templates and automation scripts using tools such as PowerShell, ARM, Bicep, or TerraformImplement security practices such as identity management, access control (RBAC) and PKIConfigure settings on Azure using Azure PolicyDeploy and manage Azure Landing ZonesAssist in the integration of on‑prem workloads with the cloud services using best practices for scalability and securityMonitor cloud resources and services to ensure high availability and performanceConfigure SSO and set up identity management using SAML, OIDC and Enterprise ApplicationsCollaborate with network engineers to configure secure connectivity (VPNs, ExpressRoute, Private Link,



etc.)Support DevOps teams with CI/CD pipeline implementation and integration with DevOps toolsTroubleshoot cloud‑related incidents and perform root cause analysisMaintain documentation of environments, configurations, and standard operating proceduresStay up to date with emerging cloud technologies and compliance frameworks (e.G., ISO 27001, NIST, CSF)Subject Matter Expert for the design of on‑premises and cloud‑based Microsoft technologies, primarily Active Directory, Exchange hybrid, Azure and SQLEscalation point for complex issues with DNS, GPOs, DHCP, File Services & Federation ServicesDesign and implement new processes and procedures to improve the environment and reduce technical debtContribute to roadmaps to ensure clear direction whilst factoring in existing technological investments and the impact of changeAbout you10+ years’ experience infrastructure Operations/Engineering, including 5+ years of direct experience with design and implementation of on‑premises and cloud Microsoft technologiesHands‑on experience with Microsoft Azure services (VMs, Storage, Networking, Identity, Automation)Advanced scripting skills in PowerShell and Infrastructure‑as‑Code tools (Terraform, ARM, Bicep)Understanding of hybrid cloud architectures and secure mail transport using Exchange Hybrid setupsKnowledge of authentication protocols (SAML & OpenID Connect)Ability to troubleshoot complex issues across networking, certificates, authentication, and complianceSecurity first mindset: ensure all changes proposed and deployed provide a reasonable level of security based on the requirements and the data involved.Exposure to Zero Trust architecture principlesExperience with Azure networking, Azure Firewall, Front Door, and DNS managementExperience with containerization (AKS, Helm) and CI/CD integrationExperience with monitoring and logging tools (Azure Monitor, Log Analytics,



Event Viewer)Demonstrated ability to work both collaboratively in a team environment as well as independently in an effective and organized manner in a complex and challenging environmentComfortable working under pressure in a fast‑paced environmentExcellent interpersonal and communication skills in both verbal and written EnglishStrong organization skills and initiativesExperienced with troubleshooting & resolving complex technical problems, writing root cause analysis reports and documenting processes and proceduresAbility to analyze system usage and plan for growth and increases in system capacityAbility to assess the need for any system redesign (minor or significant)Nice to haveAzure Solutions Architect (AZ‑305) and/or Cybersecurity Architect SC‑100Bachelor’s degree in computer science, Information Technology, or related field, or equivalent work experienceCompensationGlobal Relay advertises the pay range for this role in compliance with British Columbia’s pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and qualified background. The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees’ work‑life rhythms. We provide a comprehensive extended health benefits program, including virtual healthcare and a wellness allowance. Employees also receive annual allotted vacation days, which increase based on tenure. Other benefits include: paid sick days, maternity/parental enhancement program, bonus, and an RRSP contribution matching program. For Vancouver‑based employees, we provide a subsidized meal program, courtesy of our talented in‑house culinary team!British Columbia – Base salary range: $120,000 CAD – $140,000 CADWhat you can expectAt Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.Equal‑Prospect EmployerGlobal Relay is an equal‑opportunity employer committed to diversity, equity, and inclusion.We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.#J-18808-Ljbffr

📌 Infrastructure Engineer –C$120,000 - C$140,000 A Year (Toronto)
🏢 Global Relay
📍 Toronto