Base pay range: $100,000.00/yr - $147,000.00/yrAdditional compensation: Annual BonusResponsibilities & QualificationsAct as the client's technical focal point for FGPP in production; troubleshoot, analyze, and solve production issues.Perform FGPP issue/case analysis: triage, recreation, trace analysis, DB and GUI usage.Deep FGPP business and functional knowledge; hands‑on FGPP configuration experience with profiles and rules setup.Customer‑facing experience: lead technical calls, manage escalations from L2, provide guidance on configuration changes.Root‑cause analysis: identify, replicate, analyze traces; offer workaroundsand perform complex configurations.Use GUI, DB, and traces for analysis; understand FGPP core tables and fields (logical fields, xpath, object rules, profile_udfs, cache_refresh).Payment processing review: compare flow with error to pinpoint issues.Escalate to L3 for code fixes; support QA/L2 testing fixes.Join and lead customer calls; provide status updates,next steps, and coordinate with L1/L2 teams.Seniority level: Not ApplicableEmployment type: Full‑timeJob function: Project Management and Product Management#J-18808-Ljbffr
📌 Gpp Subject Matter Expert - $100,000 - $147,000 A Year (Toronto)
🏢 Finastra
📍 Toronto
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