Enhance customer relations as a Bilingual Customer Service Specialist, supporting callers in English and French. This role requires handling enquiries and processing requests efficiently from Monday to Friday.
We are seeking a dedicated individual to provide premier service in a computerized customer service centre. This position involves taking incoming calls, assisting customers with their inquiries about Inspection products, and gathering feedback. You will play an essential role in maintaining effective relations and managing various clerical tasks relating to accounts and inspections.
Key Responsibilities:
• Receive and process incoming customer calls
• Provide information and services related to inspections
• Update databases and access accounting systems




• Manage applications, payments, and customer correspondence
• Schedule electrical inspections for field inspectors
Requirements:
• Proficiency in English and French languages
• Experience in bookkeeping and customer service
• Knowledge of inspection clerical procedures and forms
• Familiarity with computerized accounting systems
• 1-2 years of relevant experience in a call centre
Bring your bilingual communication skills and customer service expertise to foster solid relationships with our clients.
#J-18808-Ljbffr

📌 Bilingual Customer Service Specialist (Ottawa)
🏢 Electrical Safety Authority
📍 Ottawa