Elevate guest experiences as a Front Office Manager with InnVest Hotels. Oversee guest services, motivate staff, and ensure smooth operations while cultivating a positive hotel environment.
InnVest Hotels seeks a dedicated Front Office Manager to enhance guest satisfaction and manage day-to-day operations in their esteemed portfolio. This role involves training staff, managing labor costs, and handling guest requests efficiently. Your leadership will influence both employee development and overall hotel productivity, with responsibilities that drive the guest experience forward.
Key Responsibilities:
• Oversee guest registration and service delivery
• Train and supervise Guest Services employees
• Manage staff schedules and labor costs




• Analyze reports and communicate with departments
• Respond promptly to guest requests and complaints
Requirements:
• Minimum 1 year experience in hotel Front Office Management
• Robust leadership and communication skills
• Knowledgeable about hotel amenities and area attractions
• Ability to ensure safety and compliance with laws
• Personal vehicle for local travel to other sites
Lead operations and empower staff to enhance the guest journey at InnVest Hotels.
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📌 Front Office Manager at InnVest Hotels (Kingston)
🏢 Holiday Inn
📍 Kingston