Serve as an Application Support Specialist within Sales Technology. Ensure optimal performance of our Sales Portal through diligent monitoring, support, and continuous improvement efforts.
Reporting to the Sales Technology Leadership Team, your responsibilities will include delivering application support and enhancing user experience. With 3-5 years of relevant experience, your expertise in troubleshooting and SaaS platforms will empower you to manage user accounts, oversee change requests, and ensure compliance with security standards. Your strong communication skills will be vital in liaising with different operational areas.
Key Responsibilities:
• Provide support for the Sales Portal applications
• Administer user accounts and monitor daily operations




• Conduct root cause analysis for incident resolution
• Ensure compliance with internal policies
• Maintain documentation and knowledge solutions
Requirements:
• 3-5 years in an application support role
• Post-secondary education in IT or related discipline
• Experience with large-scale SaaS environments
• Proficient in Microsoft Office and technical documentation
• Solid customer service and analytical skills
Your technical skills will be key in delivering robust application support, ensuring the Sales Portal meets user needs effectively.
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📌 Application Support Specialist in Sales Technology (Winnipeg)
🏢 PRICE INDUSTRIES
📍 Winnipeg