Become an integral part of Brink's National Client Services team as a Call Centre Agent committed to delivering exceptional customer service. Collaborate with team members to address client needs and provide effective solutions in a dynamic environment.
In this role, you will be responsible for responding to customer inquiries and supporting operations through effective problem-solving. With a minimum of two years in a call center or customer service role, you'll utilize your technical support skills to troubleshoot issues. Your ability to work under pressure and manage multiple inquiries will be crucial for success.
Key Responsibilities:
• Respond to customer inquiries via phone and email
• Troubleshoot technical issues for customers and crew




• Collaborate with departments for issue resolution
• Generate operational reports throughout the day
• Support ad hoc projects and customer communications
Requirements:
• Minimum 2 years in customer service or call center
• Robust problem-solving and technical skills
• Excellent verbal and written communication abilities
• Ability to adapt quickly between tasks
• Positive mindset with a focus on collaboration
Contribute to a supportive team environment and leverage your customer service experience at Brink's.
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📌 Customer Focused Call Centre Agent (Toronto)
🏢 Balance Innovations
📍 Toronto