Software Engineer, CMS (Registry Support)Toronto, ON (Canada)We are TRADER, a Canadian leader in digital automotive solutions. Our flagship brands —AutoTrader.Ca, AutoSync, Dealertrack Canada and CMS — help Canadians buy, sell, and finance vehicles with confidence.As part of AutoScout24 group, Europe’s largest online car marketplace, we’re shaping the future of automotive retail in Canada and beyond.This role will be within our Collateral Management (CMS)team, a national tech solution that boosts lien and registration services, recovery services, and insolvency management solutions for Canadian Lenders.About the CMS Registry SolutionTheCMS Registry Solutionpowers end-to-end collateral and lien management for banks, automotive finance companies, credit unions and other lenders. The platform automates the full lien lifecycle—registration, amendment, search, monitoring and discharge to protecting lenders, reduce risk and ensure compliance, and provides value-added features such as lien validation, asset monitoring and fraud detection.We’re actively modernizing the platform that is mission‑critical used by major financial institutions with a focus onscalability, automation, and developer experience. Current work includes containerizing services, upgrading .NET runtimes, strengthening CI/CD and observability, and adopting Infrastructure as Code—alongside pragmatic AI‑assisted development and intelligent QA.You’ll join a small, critical, high‑impact support team (engineers, product owner, engineering manager) focused on keeping customer‑facing systems reliable and resolving real production issues.You’ll own the operational health of key parts of the platform, contribute to incident response and reliability improvements, and help raise the quality bar through robust troubleshooting, documentation, and engineering judgment.The Software Engineer — Support is an individual contributor responsible for maintaining the reliability, stability, and operational health of CMS services. This role focuses on hands‑on execution within a single team or service area, supporting production systems and contributing to continuous operational improvement.The role works across the full stack — Angular frontends, .NET (Core / 6+ / .NET 8) services, and SQL Server — and delivers KTLO / BAU outcomes including incident response, production troubleshooting, runbook maintenance,



release and patch support, and reliability improvements under guidance.The engineer collaborates closely with Product, Development, Platform, and Database teams to help ensure service availability, meet SLAs, and support safe change delivery.What You’ll Do:Incident Management & OperationsSupport the reliability and operational health of current EC2‑hosted services while assisting with incident response, monitoring, and KTLO operations during the migration to containerized deploymentsParticipate in production incident response by triaging issues and contributing to resolution in line with defined SLAsParticipate in an on‑call rotation, following established escalation paths and providing after‑hours support as requiredCommunicate incident status and updates clearly to technical stakeholdersMonitoring, Troubleshooting & ReliabilityMonitor application and infrastructure health using tools such asNew Relic, SolarWinds DPA, CloudWatch, or DatadogProactively tune alerts and act on early warning signals to prevent customer impactDiagnose complex production issues using logs, traces, metrics, and user reportsApply mitigations and deliver permanent fixes in collaboration with development teamsKTLO / BAU OwnershipMaintain and update runbooks, playbooks, FAQs, and troubleshooting documentationPerform KTLO activities such as scheduled maintenance, patching, backups and restores, database indexing, archiving jobs, and capacity checksSupport releases, hotfixes, and patches, including deployment validation and production smoke testingContribute to root cause analysis (RCA) for production incidentsIdentify recurring issues and suggest operational or automation improvementsAssist with performance investigations, including SQL query analysis, under guidanceAdopt automation and AI‑assisted tooling to reduce operational toil and improve triage efficiencyWhat We’re Looking For:Must HaveHands‑on experience with.NET and C#, including modern .NET runtimes,



for production support and fixesFamiliarity withAWS services such as EC2, S3, CloudWatch, and IAMExposure toCI/CD pipelines (GitHub Actions preferred), including release support and troubleshootingA DevOps mindset with interest in build, deploy, operate, and improve workflowsWorking knowledge ofAngular, TypeScript, and RESTful APIs, with the ability to debug issues across the stackExperience supporting SQL Server–based applications, including basic performance analysis and operational tasks(AWS RDS experience a plus)Comfort working in production environments and responding to incidentsInterest in using AI‑assisted development and intelligent QA tools to improve productivityStrong collaboration, communication, and ownership mindsetNice‑To‑HaveExperience with Docker and containerized applicationsExposure toInfrastructure as Code(Terraform or CloudFormation)Familiarity withmodern test automation tools (e.G., Playwright,Cypress)Prior experience in L2/L3 production support or on‑call rotationsImpact You’ll Deliver:By joining the Support team, you’ll help keep the CMS platform stable and trusted by contributing to faster incident resolution, safer releases, improved operational documentation, and the organization’s transition toward more cloud‑native and automated operations.What’s In It For You?We understand that there is life at work and life outside of work. Here are a few benefits we allbenefitfrom that support us to be our creative best.BenefitsfromDay 1GymdiscountsEmployee and Family Assistance programVirtual wellness eventsRegular internal training programsLetushelpyouinvestinyourfuturewith3%matchingtowardsyourpensionand multipleformsofincomeprotection.Annualbonusstructure3% CPP matchingThebase salary rangefor this position is CAD $100,000 – CAD $150,000.This range reflects the expected compensation at the time of posting. The final offer may vary and can be higher based on relevant skills, experience, location, and market conditions. Based on the role the total rewards package may also include benefits, bonus, and other employee offerings.Use of Artificial Intelligence in Hiring: We use artificial intelligence (“AI”) in our hiring process, including to screen, assess, or select applicants for this position.Vacancy Status: This job posting is for an existing vacancy.#J-18808-Ljbffr

📌 Software Engineer, Cms (Registry Support) Toronto, On (Canada) - C$100,000 - C$150,000 A Year
🏢 Trader
📍 Toronto