About the roleLocation: Expectation to be in office 5 days/week for the first three months and then transition to a hybrid structure with three days in office, Bay St downtown Toronto and 2 days remoteTravel Expectations: May require some travel across Peel, York, Toronto and Ottawa regionLike WCG, you believe in the power of work,
As a Business Support Specialist you'll play an integral role in supporting the team with a range of responsibilities including the coordination and administration of contractual requirements with Service Providers to ensure positive performance and compliance. You'll bring exceptional technical skills, resourcefulness, business experience, and work independently and with the organizations internal and external stakeholders. You will also prepare and analyze reports, continually improve systems and processes to maximize program efficiency, effectiveness and productivity for enhanced client outcomes.
What you'll do
- Perform administrative tasks and provide general support for the Contract Management team
- Draft communications to external partners in both official languages
- Coordinate logistics and provide administrative support for events (in-person and virtual)
- Organize file management and improve efficiencies in document storage infrastructure
- Prepare and analyze reports and share with the appropriate team members
- Contribute to continuous improvement efforts by supporting and assisting the Contract Management team with efficiency and effectiveness initiatives
- Work to continually improve organizational systems and process to maximize program efficiency, effectiveness, and productivity in support of enhanced client outcomes
- Review reporting and monitor performance and contractual compliance
- Act as the internal contact and maintain key partner contacts database and relationships
- Liaise with key collaborators on behalf of the organization
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📌 Business Support Specialist (Toronto)
🏢 Doist
📍 Toronto