Join Downtown AutoGroup as an Automotive Appointment Coordinator and bring excitement to customer interactions. Your enthusiasm will make every inquiry feel like the start of a remarkable experience.
As a vital component of the Business Development Center, you will engage potential guests by scheduling appointments and creating an unforgettable first impression. Your communication skills will help convert simple inquiries into dealership visits, all while supporting sales and service efforts. Your proactive approach will ensure every customer interaction is impactful and aligned with our service goals.
Key Responsibilities:
• Engage with leads through various communication channels
• Schedule and confirm appointments efficiently
• Promote dealership products and services




• Update customer details in the CRM accurately
• Provide outstanding customer service and support
Requirements:
• High school diploma required
• Excellent phone etiquette and robust communication skills
• Experience in a call center or BDC preferable
• Familiarity with CRM systems and Microsoft Office
• Willing to work flexible hours, including weekends
Your role will not only support customer satisfaction but also drive the success of Downtown AutoGroup's sales and service teams.
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📌 Automotive Appointment Coordinator Role (Toronto)
🏢 Downtown AutoGroup
📍 Toronto