Toronto, ON, Hybrid (3 days onsite per week)
Language:
Excellent written and verbal English communication skills are required.
$70,000 to $82,000 annually
About the Opportunity
Are you passionate about turning data into meaningful business insights? We are seeking a Business Analyst, Parking Development to support the evolution of a large municipal parking network through data-driven analysis, operational reporting, and continuous improvement initiatives. While this role includes elements of business analysis and project support, the primary focus is on interpreting data, measuring performance, and providing actionable recommendations that improve operations and customer experience.
Working alongside cross-functional teams including Operations, Finance, IT, and external partners, you'll help shape strategic initiatives by developing dashboards, monitoring key performance indicators, evaluating trends, and supporting the implementation of innovative parking solutions. This is an excellent opportunity for someone who enjoys working with data while collaborating with stakeholders to drive informed business decisions.
What's In It for You
Join an organization that values collaboration, innovation, and continuous improvement. You'll gain exposure to strategic initiatives, work with experienced professionals across multiple business areas, and play a meaningful role in enhancing services that impact thousands of residents and visitors every day. This is a workplace that encourages learning, values fresh perspectives, and supports professional growth.
Your Responsibilities
- You'll analyze operational, financial, and customer data to identify trends, measure performance, and provide recommendations that support business decisions.
- You'll develop and maintain dashboards, reports, KPIs,
and performance metrics that provide meaningful insights for leadership and project teams.
- You'll support business analysis activities by gathering requirements, documenting business processes, and identifying opportunities for operational improvements.
- You'll coordinate project activities, monitor timelines, risks, deliverables, and support implementation of operational and technology initiatives.
- You'll assist with user acceptance testing, system validation, and post-implementation reviews to ensure business requirements are successfully delivered.
- You'll collaborate with internal stakeholders and external partners to evaluate customer experience initiatives and support continuous service improvements.
Skills and Qualifications
- 3+ years of experience in business analysis, data analysis, project coordination, operations, or a related analytical role.
- Solid experience analyzing data and translating findings into actionable business recommendations.
- Advanced proficiency with Microsoft Excel and PowerPoint, with experience creating reports, dashboards, and presentations.
- Experience gathering business requirements, documenting processes, and supporting business improvement initiatives.
- Experience with Power BI, SAP, or similar reporting and analytics tools is considered an asset.
- Excellent communication and stakeholder management skills, with the ability to present insights to both technical and non-technical audiences.
- Post-secondary education in Business, Engineering, Planning, or a related discipline. A valid G driver's licence with access to a vehicle is required for occasional site visits.
Note from the Hiring Manager
“We're looking for someone who's naturally curious about data and enjoys uncovering insights that lead to better decisions. If you're analytical, detail-oriented, and excited by opportunities to improve processes through meaningful reporting, you'll thrive on our team.”
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