Join Desjardins as a client experience advisory agent, committed to enhancing satisfaction for every member and client. This role emphasizes personalized support and promotion of digital banking tools.
In this full time, temporary position for four months, you will serve as a vital point of contact, helping clients navigate banking transactions and recommending Desjardins products. Your work will not only encompass direct assistance but also involve promoting the organization’s cooperative ethos. You will play a significant role in resolving issues and empowering clients with the right digital solutions.
Key Responsibilities:
• Educate clients on technological banking tools
• Nurture business relationships through excellent service
• Support clients encountering fraud and ensure proper referrals
• Remain informed on the latest financial products
• Comply with security and risk management protocols
Requirements:
• High school diploma needed in relevant area
• At least two years of experience preferred
• Competency in French is necessary
• Familiarity with Desjardins services and external competition
• Strong communication and adaptability skills
Utilize your passion for customer service and technology to build meaningful relationships at Desjardins.
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