35,000 athletes. 20 locations. Millions of views.Brodie League is more than a basketball league, it’s a community. As one of North America’s fastest-growing sports brands, Brodie League is redefining adult recreational basketball by delivering an elevated, professional-quality experience rooted in culture, competition, and community. Our mission is to make every league night the best night of the week for our athletes.Type:Full-TimeLocation:Toronto, ONSalary:$100,000 – $150,000 annuallyReports to:COORole OverviewThe Director of Operations is the architect and owner of Brodie League’s operational excellence. This is a high-accountability leadership position for a systems-driven operator who thrives on scaling processes, leading teams, and driving performance across multiple locations. Think NBA Finals energy every night, in every location. That’s the Brodie Standard. You will oversee and coach a team of District Managers, General Managers, and League Managers, ensuring flawless nightly execution and sustained athlete growth. You’ll collaborate cross-functionally with Tech, Marketing, and Brand to ensure alignment with company objectives, while forecasting growth and optimizing for efficiency. Your mission: build a world-class operational engine that powers Brodie League’s growth and athlete experience.Core ResponsibilitiesOperational Excellence & SystemsOwn the performance, growth,



and scalability of all league operations across all locationsTranslate company vision and KPIs into actionable operational strategies and seasonal plansAudit and refine systems to ensure efficiency, reliability, and predictability across all locationsTrack and report on key metrics (player retention, registration growth, staff performance, operational excellence)Identify bottlenecks, propose process upgrades, and lead implementationRevenue & GrowthPartner with Marketing to drive registration and revenue growth season-over-seasonOwn location-level P&L performance, focusing on profitability and operational efficiencyDevelop strategies to increase athlete retention, referrals, and lifetime valuePlayer Experience & Game Day OperationsEnsure every location delivers flawless, consistent game nights at the Brodie StandardOversee execution of league-wide playbooks, timelines, and game-night workflowsMaintain the gold standard of player experience from jersey pickup to FinalsDrive major events (Finals, All-Star, activations) and ensure elite qualityCollect, analyze, and action player feedback across all locationsLeadership & CultureHire, train, and mentor District Managers and General ManagersBuild a high-performance culture grounded in accountability, adaptability,



and speedConduct regular performance reviews and ensure team alignment with Brodie’s standardsDrive leadership development, building the next generation of Brodie operatorsRequirements5+ years of experience in operations management, sports management, or multi-location leadershipProven ability to scale teams and systems while maintaining exceptional qualitySignificant experience leading multi-location operations or scaling complex operational teamsDemonstrated success in leading leaders and developing high-performing teamsExcellent communication and conflict resolution skillsHighly organized, data-driven, and comfortable making decisions under pressureAbility to travel between locations and work evenings/weekends during key periods5 days in office at our Toronto HQ - Brodie has thrived due to a culture of collaboration and teamwork in officeBenefits and PerksComprehensive health and wellness planAccess to a yearly Brodie takeover of the Toronto Raptors courtSignificant growth opportunitiesDetails regarding our full perks package will be provided during the interview processYou’re a builder, a leader, and a culture-setter. You thrive on scaling systems, coaching teams, and turning chaos into clarity. You believe that game night should feel like a pro sports experience and are ready to make that a reality across every Brodie location.This isn’t just operations; it’s leadership at the highest level. If you’re ready to shape the future of recreational sports and own the athlete experience at scale, apply below.#J-18808-Ljbffr

📌 Director Of Operations - $100,000 - $150,000 A Year (Toronto)
🏢 Brodie League
📍 Toronto