Become an essential part of the University of Toronto's athletic facilities as a Customer Service Assistant. Focus on building security, member engagement, and maintaining operational efficiency in a vibrant environment.
In this role, you will oversee the athletic facility's safety and security, handle member inquiries, and provide support during various programs. Your responsibilities will include monitoring activity areas, resolving conflicts, and enforcing regulations to ensure a safe environment for all users. Exceptional communication skills are vital for success in this customer-centered role.
Key Responsibilities:
• Approve entry and monitor adherence to facility regulations
• Respond to emergency situations and provide first aid




• Maintain cleanliness of the facility and assist with supplies
• Liaise with various stakeholders for successful operations
• Assist with bookings and handle member requests
Requirements:
• Grade 12 education or acceptable equivalent
• One year of related customer service experience
• Certification in Standard First Aid, AED, and CPR
• Robust public relations and conflict resolution skills
• Basic computer skills for operational tasks
Elevate the customer experience and safety at the University of Toronto's athletic facilities through dedicated service.
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📌 Customer Service Assistant Athletic Facilities (Toronto)
🏢 University of Toronto
📍 Toronto