Your Opportunity

Reports to the Supervisor of Health Information Management. Registration of clients utilizing regional registration system to include the collection/verification of patient demographic information as well as validation of health care insurance. Creation of Unique Lifetime Identifier (ULI #) for non-residents of Alberta/new Alberta residents/ newborns in the Alberta Person Directory. Switchboard duties. Collect and receipt payment for clients that do not have valid health care insurance, uninsured services, medical supplies etc. Respond to telephone queries. Application of identification wristbands for all clients. Greet clients, visitors and staff, and directing them to the appropriate areas throughout the Health Center in a pleasant, professional, and courteous manner. Maintain a positive public image to patients, visitors, staff, and physicians. Complete deposits as per Finance guidelines and maintain the float. Review point of touch documents scanned by Units. Redirect release of information requests to Disclosure, process quick release of information where applicable. Ensure work area is stocked with necessary supplies and supplies are stored appropriately. Buddy system. Training new staff utilizing a buddy system. Perform other duties as required. In addition to a competitive rate of pay, AHS currently has a Fort McMurray Allowance in place to an annual maximum of $12,480. This allowance is non-pensionable and is payable on an hourly basis for all hours paid at the basic rate of pay.

Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures,



practices and initiatives within a department or program.

Transition Company

Health Shared Services

Classification

Administrative Support III

Union

AUPE GSS

Unit and Program

Patient Registration

Primary Location

Fort McMurray N Lts HC/Mnt Hlt

Location Details

As Per Location

Multi-Site

Not Applicable

FTE

1.00

Posting End Date

04-AUG-2026

Temporary Employee Class

Temporary Full Time

Date Available

24-AUG-2026

Temporary End Date

04-JAN-2027

Hours per Shift

11

Length of Shift in weeks

16

Shifts per cycle

56

Shift Pattern

Days, Evenings, Nights, Weekends

Days Off

As Per Rotation

Minimum Salary

$25.72

Maximum Salary

$31.25

Vehicle Requirement

Not Applicable

Required Qualifications

- Completion of Grade 12 or equivalent.

Additional Required Qualifications

- Successful completion of Medical Terminology course (testing will be performed).
- 2 years reception experience.
- Excellent interpersonal skills.
- Ability to work cooperatively and professionally with clients, nursing staff, and physicians.
- Ability to prioritize and organize work in a fast-paced workplace.
- Excellent attendance record, reliability, and personal suitability must be demonstrated through employment references.
- Ability to read, write, and communicate effectively.
- Superior customer service skills.
- Proven accuracy in spelling, keyboarding, and attention to detail.
- Minimum typing speed of 45 wpm (testing will be performed).
- Proven initiative and ability to work with minimal supervision.

Preferred Qualifications

- Familiarity of Connect Care/ Alberta Health Services Programs an asset.

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📌 Administrative Support III - Patient Registration (Fort McMurray)
🏢 Alberta Health Services
📍 Fort McMurray