Position: Kettle Valley Steak House Manager Reports to: Hospitality Director
Employment: Seasonal, Full Time Start Date: Mid/late October
Pay Rate: $26 - $29/ hourly End Date: Mid-April
The Kettle Valley Steakhouse, a staple of the resort’s food and beverage scene, is set to reopen its doors in December 2025, once again offering culinary excellence on the mountain. We are looking for a professional fine dining manager with previous 4+ star resort experience to be responsible for managing all front of house Kettle Valley Steakhouse operations while delivering a world class guest experience. The successful candidate will be able to train, direct service staff, control beverage inventory and execute daily service at a high level. The successful candidate will be highly proficient in wine service, craft cocktail preparation and food savvy. This position reports directly to the Director of Hospitality.
Responsibilities
- Manage all outlet operations within budgeted guidelines and to the highest standards
- Preserve excellent levels of internal and external customer service
- Assist in the design and implementation of wine and drinks menus, goods purchasing and controls
- Identify customer’s needs and respond proactively to all of their concerns
- Demonstrate leadership abilities through attracting, recruiting, training and appraising talented personnel
- Possess a strong working knowledge of BC liquor laws, licensing requirements, and compliance regulations
- Establish and maintain policies and procedures for internal systems and processes
- Comply with all Food Safe and Serving it Right regulations
- Report to management regarding sales results and productivity
Requirements
- 5+ years of fine dining management experience
- Excellent record in high volume high end food establishments, banqueting experience a plus but not necessary
- Working knowledge of various computer software programs (MS Office, Toast, Optimum Control)
- Excellent communication and leadership skills
- Accredited wine certification from ISG, WSET or CMS
- Degree/Diploma in Food Service management or related field
Working Conditions:
- Able to work long hours
- Be on feet for extended periods of time
- Able to Lift 20lbs and bend and push repeatedly
- May be asked to work overtime in busy periods
- Help in other areas as needed
Other Skills:
- Problem solving Skills
- Passion for Customer Service
- A drive to learn more about Fine dining and Wine and Food
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📌 Kettle Valley Steak House Manager – Winter 26/27 (Kelowna)
🏢 Big White Ski Resort
📍 Kelowna
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