Become a vital part of the Town of Canmore as a Customer Experience Agent in an engaging recreation environment. This position focuses on delivering exceptional service and facilitating positive experiences for facility visitors.
This role is essential for creating an inclusive and welcoming setting at Canmore's recreation facilities. As a Customer Experience Agent, you will handle memberships, inquiries, and program registrations while maintaining knowledge of services and policies. Your professional demeanor will help effectively respond to customer needs and enhance overall satisfaction.
Key Responsibilities:
• Provide exceptional customer service in various interactions
• Process memberships and registrations accurately
• Maintain strong knowledge of recreation programs and services




• Support team operations through training and cash handling
• Operate recreation management software proficiently
Requirements:
• Two years of customer service experience in a public-facing role
• Intermediate First Aid certification or willingness to obtain
• Strong proficiency in Microsoft Office, especially Outlook and Excel
• Ability to manage high-volume customer interactions
• Availability for shift work, including weekends and holidays
Support community wellness and customer satisfaction as a key player in Canmore's vibrant recreation team.
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📌 Customer Experience Agent at Town of Canmore
🏢 Socket.dev
📍 Canmore