Position:Parts& ServiceCoordinator Location: Sarnia, ON Type: Full-Time, Permanent Pay: $21.00–$23.00 hourly, based on experience

At Battlefield Equipment Rentals ,wedon’tjustrent out top-tier constructionequipment,we empower our team to grow, thrive, and make a real impactin local communitiesevery day. As part of the Toromont Industries Ltd. family,we’reproud to be Canada’s leadingconstructionequipment rental company and you can find our equipment powering projects onjobsitesacrossCanada!If you want a career with purpose, a team that has your back, and a company that invests in your success then a pply today and join us in building tomorrow together.

As a key member of the Service team, the Parts& ServiceCoordinator plays a critical role in keeping equipment running, technicianssupported, and customers informedwhile also contributing to daily branch operations.

WhatYou’llBe Doing

- Deliver exceptional customer service through phone, email, and in-person interactions.
- Act as the primary liaison between customers, technicians, and internal teamsto ensure clear communication andtimelyfollow-up.
- Prepare and provide repair and service quotes.
- Createand manage work orders for internal and customerequipmentensuring parts areallocatedaccurately to theappropriate machinesand jobs.
- Order,allocate, and track parts to theappropriate equipmentand work ordersas needed to supporttimelyrepairs.
- Monitor outstandingpartsorders and follow up asrequired.
- Run daily reports to support service and parts operations.
- Submit and track warranty claimswhilemaintainingaccuraterecords within company systems.
- Monitor andmaintainpartsinventory, rental equipment, and saleable goods, including restocking shelves and updating tracking tools.
- Oversee the repair process from intake through completion, working cross-functionally to support efficient service delivery.
- Provide administrative, invoicing, and warranty supportensuring pricing, information accuracy, and proper documentation.
- Facilitate customer walk-ins and calls, including sourcing equipment and supplies, coordinating deliveries, and securing transportation.
- Prepare and ensure all deliveries are organized for the following day.
- Assistwith loading and unloading customer pick-ups and deliveries whenrequired.
- Open and close the branch as needed and complete daily closing requirements,



including invoice checks and fundbalancing.
- Invoicepartsordersand service ordersasrequired.
- Work cross-functionally with other departments to ensuretimelyrepairs and service delivery
- Collaborate seamlessly with your colleagues to create a supportive and efficient work environment.
- Follow all workplace safety protocols and environmentally sound practices, making sure everyone stays safe.

Curiousabout this role or other opportunities at Battlefield Equipment Rentals? Explore our Inside the Crew Videos to see whatit’sreally like to be part of the Battlefield team. Employment

What WeHave to Offer

- Immediate advantages; disability insurance after 3 months
- Company pension
- Extended health, dental, and vision care
- Life and disability insurance
- Safety shoe reimbursement and custom insoles
- Travel Insurance
- Employee stock purchase plan
- Employeeassistanceprogram & counselling support

WhyYou’llLove Working Here

People-first culture: We believe in supporting each other, celebrating wins, and growing together.

Safety-first culture: Safety is a core value at our organization, and we ensure that our employees receive the training they need to do each job safely.

Career growth: Wepromote from within and support your development every step of the waywith training, mentorship, and opportunities to advance.

Team spirit: You’lljoin a tight-knit crew that works hard, has fun, and always has your back.

Stability & strength : As a trustedand proudCanadian company, we offer long-term security and opportunity.

Purpose-driven work: You’llhelp build the communities around you!

What We're Looking For

- ComputerSkills: Proficiencyin Microsoft Office (Outlook, Word, and Excel.) Experience with Systematics would be an asset.
- PartsKnowledge: Familiarity withparts ordering, work orders, purchase orders,inventoryand estimates.
- Customer Service Oriented: Excellent communication skills and a knack for making customers feel valued.
- Team Player:



Ability to work effectively within a team environmentwith the ability to juggle multiple priorities.
- A Self-Starter: With a keen sense oftime-managementand effective planning skills.
- Excellent organization and attention to detail.
- Experience working in a parts, service, or technician-support environment.
- A technical understanding of CAT equipment would be considered an asset.
- Flexibility to support on-callschedules, including occasional Saturdays.

Our Commitment to Inclusion

Battlefield Equipment Rentals is committed to creating an inclusive environment where people from all backgrounds can thrive. Together, we embrace diversity of thought, experience, and perspective, as we combine our unique skills and capabilities to drive successful outcomes for all stakeholders. As an equal opportunity employer, Battlefield Equipment Rentals provides accessibility accommodations during the recruitment process. Should you require anyaccommodations, please let us know, and we will work with you to meet your needs.

Artificial Intelligence (AI)

Use of Artificial Intelligence - By Talent Acquisition Team & Hiring Managers

At Battlefield, people are at thecentreof our recruitment process. Wedisclosethat our hiring processes use artificial intelligence (AI) tools for limited administrative purposes, such as drafting outreach messages, summarizing interview notes, or transcribing reference checks. AI is never used tomakehiring decisions . All resumes and candidate information are personally reviewed by our Talent Acquisition Team, and final decisions are made by people who apply judgment, care, andexpertise. Our commitment is to use technology responsibly while ensuring fairness, transparency, and respect at every stage.

We recognize that candidates may use AI tools to support their job search, for example, to refine writing style or gather research. While this can beappropriate, the information you provide in your resume, screening questions, and interviews must always be truthful and accurately reflect your own experience, knowledge, and competencies. AI should never be used to create or exaggerate credentials. Our goal is to understand the real you – your skills, your story, and your potential – so we can make the best possible match between you and the organization we serve.

#J-18808-Ljbffr

📌 Parts & Service Coordinator (Sarnia)
🏢 Battlefield Equipment]
📍 Sarnia