Amazon Connect Solution Architect (75-95CAD per hour )We’re partnering with a leading North American consulting firm to hire anAmazon Connect Solution Architectto lead enterprise contact centre transformations.This is ahands‑on, client‑facing rolewhere you’ll own architecture, influence strategy, and deliver scalable cloud contact centre solutions usingAmazon Connectand AWS.What You’ll Be DoingArchitect and designAmazon Connectsolutions (IVR, routing, queues, flows)Lead end‑to‑end cloud contact centre implementationsDesign integrations usingLambda, API Gateway, DynamoDB, S3, Step FunctionsDrive architecture decisions across security, scalability,



and resiliencyWork directly with stakeholders to translate business needs into solutionsGuide engineers and review implementationsWhat We’re Looking For5+ years in cloud / solution architecture3+ years hands‑on withAmazon Connect (production environments)Solid experience with AWS services (Lambda, API Gateway, IAM, etc.)Deep understanding of IVR, routing, and contact centre operationsComfortable in client‑facing roles⭐ Nice to HaveAWS Solutions Architect certificationExperience in financial services or public sectorTerraform / CloudFormationExposure to Amazon Connect AI / analytics featuresWhy This Role?Fully remote across CanadaStrong technical ownership + visibility with clientsCollaborative, architecture‑led environmentIf you’ve built and scaledAmazon Connectsolutions and want to work on complex, enterprise projects — let’s connect.#J-18808-Ljbffr

📌 Solution Architect (Amazon Connect) - C$75 - C$95 An Hour - Remote (Toronto)
🏢 leading North American consulting firm
📍 Toronto