Join Crescent Oral Surgery as a Full time Call Centre Administrator and play a key role in enhancing patient care at our Toronto, Aurora, and Richmond Hill locations. You'll manage appointments, assist patients, and contribute to a warm atmosphere.

This position focuses on optimizing appointment schedules and ensuring complete and accurate patient records. With a team-driven ethos, Crescent Oral Surgery values customer service excellence and personal growth. You'll engage with patients, handle calls, and support billing tasks while leveraging your dental administration experience.

Key Responsibilities:
Welcome patients and create a positive first impression
Optimize daily appointment schedules for full utilization




Manage the recall system and patient records efficiently
Handle incoming calls for scheduling and confirmations
Process patient billing, payments, and insurance claims

Requirements:
Minimum 1 year of Dental Administration experience preferred
At least 2 years in customer service or reception roles
Experience with dental software programs a plus
Clinical background considered an asset

Bring your customer service expertise to Crescent Oral Surgery and make a difference in patient experiences.
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📌 Full Time Call Centre Administrator Role Richmond Hill
🏢 dentalcorp
📍 Richmond Hill