Join Hamilton Sports Group as a Ticket Operations Coordinator in Hamilton, Ontario. Drive ticketing execution and campaign planning while collaborating across teams to enhance customer engagement.
This full-time position focuses on coordinating ticket operations and commercial intelligence within a agile sports and entertainment environment. You will support behind-the-scenes ticket product operations, customer insights, and campaign planning to ensure relevant offers and successful execution. Strong organizational skills and a detail-oriented mindset are essential for success in this role.
Key Responsibilities:
• Support ticket builds and game-day readiness in Ticketmaster/Archtics
• Prepare customer lists, game reports, and operational audits




• Analyze customer data for audience segments and purchasing patterns
• Maintain a shared calendar for ticket offers and campaigns
• Coordinate campaign details across Ticketing and Marketing
Requirements:
• Experience in sports, live events, or ticketing environments
• Understanding of Ticketmaster, Archtics, or similar platforms
• Strong organization and attention to detail
• Ability to communicate clearly across departments
• Post-secondary education in relevant fields or equivalent experience
Bring your passion for sports and customer insight to the Hamilton Sports Group team.
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📌 Ticket Operations Coordinator at Hamilton Sports Group
🏢 Hamilton Tiger-Cats Football Club
📍 Hamilton