Elevate your career with Export Packers Company Limited as a Customer Service Agent, managing retail inquiries and orders in a hybrid work setting. Your detailed-oriented service will enhance the customer experience.

We are seeking a dedicated professional to be a key liaison between customers and internal departments. This role entails ensuring accurate order management, maintaining customer accounts, and resolving inquiries with a focus on satisfaction.

Your proactive analysis and reporting will support optimal inventory levels.

Key Responsibilities:
Manage retail orders from processing to fulfillment
Respond to customer inquiries and resolve issues promptly
Maintain accurate records of customers and pricing




Analyze inventory and sales data for shortages
Collaborate with operations to ensure timely deliveries

Requirements:
2+ years in customer service or relevant roles
Advanced proficiency in Microsoft Excel and ERP experience
Robust communication and relationship management skills
Highly organized with a meticulous attention to detail
Robust problem-solving and analytical capabilities

Provide excellent customer service and support as part of Export Packers' vibrant team in Ontario.
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📌 Customer Service Agent For Retail Sales Brampton
🏢 Export Packers
📍 Brampton