Elevate your technical leadership with the City as a Senior Systems Integrator specializing in ServiceNow. This position emphasizes architectural guidance and integration across IT Service Management. The role is pivotal in defining the architecture for the City’s ServiceNow platform.

Focus on IT Service Management and IT Asset Management while implementing security standards and governance protocols. You will collaborate closely with various stakeholders to ensure the solutions are scalable and productive, significantly enhancing operational processes. Key Responsibilities:
Lead architectural direction for ServiceNow platform and integrations
Supervise and motivate technical teams in project delivery
Manage vendor relationships and service integration processes




Define and enforce platform standards and governance controls
Evaluate and propose scalable technical solutions for business needs

Requirements:
Extensive ServiceNow architecture experience across multiple modules
Valid ServiceNow Certified System Administrator certification
Robust leadership experience in multidisciplinary teams
Considerable experience with REST or SOAP APIs
Degree in computer science, IT, or similar field

Drive innovation and operational excellence in the City's ServiceNow framework through architectural leadership and productive service delivery.

📌 Servicenow Senior Systems Integrator Role Toronto
🏢 City of Toronto
📍 Toronto