Join PENN Entertainment as the VIP Programs Director and revolutionize customer relationships. This role oversees all aspects of Player Development in online sportsbook and iCasino platforms. You will be responsible for managing VIP Managers and driving revenue via strategic market initiatives. Focused on customer engagement, you'll influence key metrics while ensuring operational compliance and proactivity in VIP market trends. Key Responsibilities:
Oversee the marketing function for iCasino states
Enhance VIP database and market share growth
Propel strategic direction for sales metrics
Assist in compliance process improvements
Provide KPI performance insights to the Vice President

Requirements:
5+ years in gaming experience
3+ years managing a sales team
2+ years in online gaming operations
Excellent proficiency in Excel and communication
Willingness to attend key events across regions

Drive customer loyalty and engagement as you elevate PENN Entertainment’s VIP services.

📌 Vip Programs Director For Penn Entertainment Toronto
🏢 Penn Interactive
📍 Toronto