Lead operational excellence at OPENLANE as a Senior Manager for the Vehicle Logistics Center. Drive profitability and enhance customer satisfaction through hands-on management and creative process improvements. OPENLANE is seeking a results-driven leader to oversee daily operations at our Vehicle Logistics Center.

As a Senior Manager, you will ensure exceptional service quality while implementing best practices to maximize operational efficiency. Your expertise will bridge the gap between operational standards and customer satisfaction, impacting our overall performance positively. Key Responsibilities:
Oversee VLC performance, focusing on profitability and operational efficiency
Provide visible in office leadership and team feedback




Implement best practices in logistics and customer support
Facilitate change management processes effectively
Build relationships with staff and external partners

Requirements:
Bachelor's degree or equivalent experience
3+ years in operational leadership in automotive
Solid knowledge of vehicle logistics and inspections
Excellent communication and problem-solving skills
Familiarity with process improvement methodologies

Become a pivotal force in enhancing operations and customer engagement at OPENLANE.

📌 Senior Manager Vehicle Logistics Center Waterloo
🏢 Nth Gen Software
📍 Waterloo