At Prescott Animal Hospital, we challenge the status quo by striving for excellence in our delivery of "Care and Comfort for Pets and People." We offer a fun, fast-paced, and dynamic work environment and are committed to providing every patient with high-quality care and compassion.

We are currently seeking a Part-Time to Full time Veterinary Assistant to work in a Customer Service Representative (CSR) role at our busy and growing practice.

This position is ideal for an experienced Veterinary Assistant who enjoys client interaction, thrives in a quick-paced environment, and understands the unique needs of a veterinary hospital. While the primary focus of this role is customer service and reception duties, a strong veterinary background is essential.

Responsibilities
Welcome clients and patients in a friendly, professional manner
Answer phones and respond to client inquiries
Schedule appointments and manage appointment flow
Process payments and maintain accurate patient records
Communicate effectively with veterinarians, technicians, and clients
Support the veterinary team with patient care and administrative tasks as needed
Maintain a positive and organized reception area
Deliver exceptional customer service while demonstrating compassion for both pets and their owners

Qualifications





Required
Previous experience working in a veterinary hospital
Veterinary Assistant experience preferred
Strong communication and customer service skills
Ability to multitask and remain organized in a fast-paced setting
Professional, compassionate, and positive attitude
Ability to work independently while contributing to a collaborative team environment

Valued Attributes
Leadership
Initiative
Accountability
Commitment to continuing education and professional development
Ability to help foster a positive, team-oriented workplace culture

What We Offer
Competitive salary based on experience
Continuing Education (CE) opportunities
Uniform allowance
Health advantages
Supportive team/family-oriented work environment
Opportunities for professional growth and development

Join Our Team If you share our passion for providing exceptional care and customer service and are looking to become part of a fun, supportive, and dedicated team, we would love to hear from you.

Please Note: This position requires previous veterinary hospital experience. Only candidates with veterinary experience will be considered and contacted for an interview.

📌 Veterinary Assistant/receptionist Prescott (Canada)
🏢 Prescott Animal Hospital - Ontario
📍 Canada