Technician Level 2 – Client Support Technician

Our client is hiring for a Technician Level 2 for client support. You must be a self-starter and have the ability to multi-task when working on projects until they are completed. You will be working on customers requirements in a fast paced environment . The position is 40 hours per week and you will work from our client’s office in Salmon Arm.

Required Education and Experience:
Completion of a two-year related diploma from an accredited Computer Technologist diploma program (Network+ & Security+ would be preferred) or equivalent experience in a related technical field.
Minimum of two years of recent, successful, and comparable work experience.
Experience in using analytical skills, critical thinking, and customer service skills.
Must possess and maintain a valid BC Driver’s License and have a reliable vehicle

Knowledge, Skills, and Abilities:
Experience with Microsoft technologies including Microsoft 365 administration and PowerShell scripting
Security conscious and understands security basics
Demonstrate knowledge on how networking systems work.
Demonstrated ability to communicate with clients and suppliers, both orally and in writing, in an effective, respectful,



and qualified manner to clarify and exchange technical information.
Some experience with Linux
Demonstrated organizational skills and attention to detail
Skills and capability to perform job duties requiring strong analytical and troubleshooting skills.
Excellent documentation and ticket note hygiene

Typical Job Duties
Level 1 & 2 help desk technician work, including answering phones, software and hardware troubleshooting, onsite troubleshooting, and new system deployments
Systems administration on Linux servers and Windows servers and desktop computers
Qualified services including server deployments, email migrations, networking, and wiring

WAGE RANGE: $25 to $29 per hour (negotiable on experience) plus extra benefits Pay: $25.00-$29.00 per hour

Benefits
Casual dress

Ability to commute/relocate:
Salmon Arm, BC V1E 4H7: reliably commute or plan to relocate before starting work (required)

Experience:
comparable work : 2 years (required)

Language:
English (required)

Licence/Certification:
2 year related diploma program as Computer Technologist (required)

Work Location: In person

📌 Technician Level 2 Client Support Technician Salmon Arm
🏢 ACOR Talent
📍 Salmon Arm