Job Overview

We are seeking a friendly, professional, and sales-driven Sales Agent/ Front Desk to join our team. This role is vital in delivering exceptional customer service while actively driving revenue through product and service sales. The ideal candidate is organized, outgoing, and confident in upselling memberships, programs, and retail offerings.

This position blends hospitality and sales, making it perfect for someone who enjoys engaging with guests, building relationships, and contributing to business growth. Bilingual abilities and experience in retail sales, membership sales, or customer service are highly valued.

Responsibilities
Greet and assist guests with a warm, welcoming, and professional attitude
Manage check-in and check-out processes using POS systems
Handle cash transactions, billing, and basic math calculations accurately
Promote and sell memberships, programs, retail items, and additional services
Upsell and cross-sell offerings to enhance the guest experience and drive revenue
Conduct product or facility tours and provide service demonstrations as needed
Meet or exceed individual and team sales goals
Maintain organized records of guest information, sales,



and transactions
Answer phone calls with professional etiquette while identifying sales opportunities
Resolve guest questions and concerns promptly and effectively
Support merchandising efforts and maintain a clean, inviting front desk area
Manage time efficiently to balance guest service and sales responsibilities
Making cold calls and calling leads

Qualifications & Experience
Previous experience in retail sales, hospitality, front desk, and customer service required
Proven ability to meet or exceed sales goals is a must
Comfortable promoting services and confidently asking for the sale
Familiarity with POS systems, cashiering, and basic math skills required
Strong communication skills in English; bilingual abilities (e.g., Spanish) are a plus
Experience with product demos, technical sales, or merchandising is advantageous
Excellent multitasking and organizational skills
Qualified demeanor with a passion for delivering outstanding customer experiences

Pay: $17.75-$20.00 per hour

Advantages
In office parking

Work Location: In person

📌 Sales Agent/ Front Desk North York
🏢 School In The Pool
📍 North York