The Strathcona Hotel, in the heart of beautiful Victoria British Columbia is looking to hire a reliable, mature and energetic individual to join our Front Desk team.

Our ideal candidate enjoys working with others and thrives to deliver a positive and pleasant experience to our guests. You must be dependable, organized and enjoy both clerical duties and customer relations.

Previous accounting experience is not mandatory.

Shift hours: 11:30pm to 7:30am

Availability is required for: Thursday, Friday, Saturday, and Sunday nights - flexibility is a requisite

Duties and Responsibilities included but not limited to:
Check-in late night arrivals
Check-out early morning departures
Create current reservations for walk in guests, and create, modify, and cancel reservations for future stays
Answer telephone enquiries about the hotel and attached venues
Assist guests in house with requests and concerns
Work with the Security team to ensure the comfort of hotel guests, and ensure quiet time and occupancy policies are adhered to
Assist team members with cashing out, and signing in/out keys

We offer:
50% off meals while working or when visiting as a guest
10% at the Strath Ale Wine and Spirit Merchants
Health and dental advantages




Opportunity to attend free shows and events
Fun work environment with opportunities for development and career advancement

Apply today to learn more about this exciting opportunity.

REQUIREMENTS
Passion for guest service
Excellent interpersonal and time management skills
Exceptional communication skills, both written and oral
Must be a team oriented & motivated individual
Highly organized, results-oriented with the ability to be versatile and work well under pressure
Knowledge of Word, Excel and Property Management Systems
Cash handling and processing experience
Knowledge of Victoria and surrounding area and attractions
Night audit experience an asset

Located in the heart of Victoria BC, the Strathcona Hotel is a stunning Victorian landmark that dates back to the historic gold rush area of the region. The Strathcona hotel is family owned and operated and has a long history of being "Victoria's Entertainment Center". OUR VENUES
The Sticky Wicket Pub and Restaurant
The Maple Room
The Rooftop Patio
Wicket Hall
The Clubhouse Bar
Big Bad Johns
The Games Room
The Strath Ale, Wine and Spirit Merchants

📌 Night Audit Victoria
🏢 Strathcona Hotel
📍 Victoria