Elevate client outcomes by becoming a Dynamics 365 Customer Engagement Senior Consultant at BDO Canada. This role focuses on advising clients and enhancing their Dynamics 365 experience. Join BDO Canada’s Solution Operations practice as a full time Dynamics 365 Customer Engagement Senior Consultant.

You will leverage over 7 years of experience to provide post-implementation support and optimize client adoption of Dynamics 365 CE and the Power Platform. As a trusted advisor, you will drive proactive enhancements and offer focused solutions that deliver measurable ROI while working in a managed services setting. Key Responsibilities:
Lead health checks and roadmap discussions with clients
Provide escalation-level troubleshooting for complex issues




Optimize client solutions to improve efficiency and ROI
Translate client needs into actionable recommendations
Develop repeatable service offerings and best practices Requirements:
7+ years of Dynamics 365 CE support experience
3+ years of senior-level Power BI experience
Microsoft certifications in Dynamics 365 CE and Power Platform
Strong communication and advisory skills
Ability to analyze and improve client processes Make a meaningful impact by enhancing client engagements and fostering robust relationships at BDO Canada.

📌 Senior Consultant In Dynamics 365 Ce Toronto
🏢 BDO
📍 Toronto