Become a Customer Success Manager with SAP Academy in Montreal, focusing on customer satisfaction and strategic guidance in a hybrid work setup. Drive client success through tailored solutions. As a Customer Success Manager, you will serve as the vital link between SAP's Cloud solutions and your clients.

This challenge involves guiding customers through critical milestones, ensuring satisfaction and retention while propelling their business transformation journey. Your progress will be supported by hands-on training and mentorship from experienced professionals in the field. Key Responsibilities:
Engage in a 10-month training program enhancing CSM skills
Guide customers through their SAP journey from start to finish
Manage implementations,



ensuring business objectives are met
Utilize SAP resources for comprehensive customer support
Focus on strategic opportunities and upsell potential

Requirements:
2–3 years in customer-focused roles, ideally in consulting
Proven track record of strategic guidance and issue resolution
Ability to learn and adapt in a energetic setting
Knowledge of AI ethics and applications in business
Solid command of English for effective communication

Empower customers while developing your career as part of the SAP team.

📌 Hybrid Customer Success Manager Position Sap Montreal
🏢 SAP
📍 Montreal