Responsibilities include, but are not limited to the following:
Cultivate customer relationships that ensure long term retention and future sales opportunity.
Handle inbound, unsolicited prospect calls and convert them into sales.
Accurately calculate price quotations, discuss credit terms, prepare sales orders and compile reports with accuracy.
Respond and follow up with customers in a timely and professional manner.
Investigate and expedite the resolution of customer problems and complaints while managing expectations.
Source and purchase irregular and/or out of stock items while following up to ensure on-time delivery.
Ensure a balance between exceeding customer expectations and achieving business profitability.
Update changes to existing accounts and enter new customer information into corporate database.
Conduct proactive sales efforts to expand business including cold calling prospects.
Collaborate with management to determine effective strategic sales approaches.
Other duties as assigned.
Job Requirements
Competitive, and self-motivated attitude
Proficient with MS Office (i.e. Word, Excel, Outlook)
Solid math aptitude
Detail oriented
Strong interpersonal and communication skills
Strong customer management and follow-up skills
Problem solving / conflict resolution and negotiation skills
Ability to work well and excel while working with a team or individual
Join us in this exciting opportunity where your skills can make a significant impact on our growth! Job Types: Full time, Permanent
Pay: $60,000.00-$75,000.00 per year
Perks
Casual dress
Dental care
On-site parking
Paid time off
RRSP match
Vision care