Experience luxury hospitality as a Full Time Guest Service Agent at Fairmont Hotel Macdonald in Edmonton. Ensure memorable guest experiences through attentive service and productive check-in procedures.

Join Fairmont Hotel

Macdonald, a prestigious hotel recognized for its charm and superior service. As a Guest Service Agent, you will manage guest arrivals and departures, ensuring satisfaction from the moment they step in. This role demands a commitment to excellence, effective communication, and the ability to attend to special requests for VIP and loyalty members. Key Responsibilities:
Provide friendly and productive service to hotel guests
Handle check-in and check-out processes per hotel standards




Address guest concerns promptly to ensure satisfaction
Prepare for VIP and loyalty member arrivals meticulously
Maintain organized and sanitary front desk area

Requirements:
Previous front desk or reception experience preferred
Solid communication skills in English essential
Knowledge of hotel management software an asset
Availability for shift work, including weekends
Legally eligible to work in Canada

Bring your hospitality skills and passion to Fairmont Hotel Macdonald in Edmonton, where every guest experience counts.

📌 Full Time Guest Service Agent Edmonton
🏢 AccorHotel
📍 Edmonton