Front Desk Agent (Opera PMS Experience )

Job Summary:

We are looking for a reliable and customer-focused Front Desk Agent to join our team. The ideal candidate should have experience in hotel operations and working knowledge of Opera PMS.

Duties & Responsibilities:
Greet and welcome guests in a friendly and qualified manner
Perform check-in and check-out procedures efficiently
Handle reservations, walk-ins, and room assignments
Operate Opera PMS for bookings, billing, and guest profiles
Answer phone calls and respond to guest inquiries promptly
Manage payments, cash handling, and daily balancing
Coordinate with housekeeping to ensure room readiness
Handle guest requests, complaints, and provide quick resolutions
Maintain accurate records and reports (daily arrivals, departures, etc.)

Pay: $15.00-$17.00 per year

Perks
Company events
In office parking
Paid time off

Education:
Secondary School (preferred)

Work Location: In person

📌 Front Desk Receptionist Edmonton
🏢 Radisson Hotel and Conference Centre West Edmonton
📍 Edmonton