Overview

Languages

English

Education
Secondary (high) school graduation certificate
or equivalent experience

Experience

Will train

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting
Hotel, motel, resort

Responsibilities

Tasks
Register arriving guests and assign rooms
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Exchange foreign currency
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)




Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Contact customers to deliver requested wakeup calls
Provide customer service

Experience and specialization

Computer and technology knowledge
Multi-line switchboard
Computerized bookkeeping system
Internet

Additional information

Security and safety
Bondable
Criminal record check

Transportation/travel information
Own transportation

Work conditions and physical capabilities
Rapid-paced workplace
Standing for extended periods
Work under pressure

Personal suitability
Dependability
Effective interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Organized
Reliability
Team player

📌 Front Desk Agent Channel Port Aux Basques (Canada)
🏢 St. Christopher's Hotel
📍 Canada