Drive customer satisfaction as a Product Support Coordinator at Toromont Cat in Iqaluit. This full time role focuses on service operations, offering both a northern allowance and a comprehensive rewards package.
As a Product Support Coordinator, you will manage all work orders while providing high-level customer service within Toromont's Service Department. This role requires 2+ years of experience in support operations, ensuring achievements align with departmental goals. You will facilitate invoice processing and maintain excellent communication between teams.
Key Responsibilities:
• Process and oversee service work orders and reports
• Collect customer purchase order numbers efficiently
• Generate jobs as needed for timely service
• Expedite goodwill work orders and warranty claims
• Support scheduling for maintenance and repairs
Requirements:
• Post-secondary education required
• 2+ years' experience in service operations
• Proficient in contract management software
• Strong attention to detail
• Dedication to safe work practices
Enhance service excellence and be part of the Toromont Cat team!
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📌 Join Toromont Cat as Product Support Coordinator (Iqaluit)
🏢 TCAT Div of Toromont Industries
📍 Iqaluit