Join a prestigious manufacturing leader as a Technical Services Manager in the Greater Toronto Area. Drive departmental performance, manage a skilled technician team, and enhance customer satisfaction through technical excellence. Our client, a globally recognized brand in electrical test and measurement, seeks a Technical Services Manager.
This leadership role focuses on the operational efficiency of the Canadian Technical Services organization, overseeing calibration, repair, and rental operations. You will collaborate with sales and management teams to fulfill customer requirements and improve service quality. Key Responsibilities:
Lead and mentor a team of calibration and service specialists
Establish departmental KPIs and operational priorities
Oversee calibration lab and repair operations
Partner with sales to enhance customer experiences
Maintain compliance with ISO quality systems Requirements:
Engineering degree or equivalent technical education
5+ years managing technical service or calibration operations
Experience in electrical or instrumentation services
Proficient in ERP and CRM systems
Robust organizational and problem-solving skills Elevate your career by leading technical service operations and ensuring top-notch customer satisfaction in the electrical test industry.
📌 Lead Technical Services Manager Toronto Markham
🏢 Red Rover Recruitment
📍 Markham
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