Step into a leadership role at Bell as a Senior Manager of Managed Services Automation. Drive innovation and quality engineering efforts in a hybrid work setting, focused on enterprise-level solutions. At Bell, you will lead critical initiatives that redefine operational excellence, focusing on automation across Managed Services.

Your role will be to mentor a team and implement AI-driven processes that enhance service quality and operational efficiency. You will play a key role in shaping the future of digital connections for clients. Key Responsibilities:
Oversee automation initiatives and quality improvement
Guide the integration of AI for operational diagnostics
Direct the execution of ServiceNow-based workflows
Address and rationalize observability within managed services
Mentor and elevate MS process and tooling teams Requirements:
Bachelor’s degree in a related technical discipline
7+ years in software and automation engineering
Leadership experience in tech teams required
Familiarity with ITIL service management processes
Hands-on experience with monitoring tools and frameworks Utilize your leadership and technical expertise to innovate the future of managed services at Bell.

📌 Bell Senior Manager In Software Automation Montreal (Canada)
🏢 Bell
📍 Canada