Job Overview

We are seeking a qualified and organized Dental Receptionist to join our dental practice. The ideal candidate will be responsible for managing front desk operations, providing excellent patient service, and supporting the administrative functions of the office. This role is essential in ensuring smooth daily operations and a positive patient experience. Prior dental office experience and familiarity with electronic medical records are highly valued.

Duties
Greet patients and visitors warmly, creating a welcoming environment
Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages
Verify patient insurance information and update electronic medical records using Dentrix and Epic systems
Collect patient payments and explain billing procedures
Schedule, confirm, and reschedule appointments efficiently
Maintain accurate patient records and ensure confidentiality in compliance with HIPAA regulations
Assist with administrative tasks such as filing, faxing, and data entry
Coordinate with dental staff to ensure timely patient flow and office organization




Handle front desk responsibilities including checking in/out patients and managing appointment reminders

Skills
Proven experience as a Dental Receptionist or in a dental/medical office setting
Proficiency with Cleardent and Microsoft Word
Strong knowledge of medical terminology relevant to dental care
Excellent communication skills for interacting with patients and staff via multi-line phone systems
Exceptional organizational skills with attention to detail
Ability to multitask effectively in a quick-paced environment
Familiarity with office equipment and administrative procedures
Prior experience working with front desk operations in a healthcare setting is preferred

This position offers an prospect to be an integral part of a dedicated dental team committed to providing exceptional patient care. The successful candidate will demonstrate professionalism, efficiency, and a friendly demeanor to support our practice’s success. Pay: From $25.00 per hour

Work Location: In person

📌 Dental Receptionist North Vancouver
🏢 Victoria Park Dental
📍 North Vancouver