Drive client success as a Senior Consultant for Dynamics 365 Customer Engagement, focusing on optimization and application support. Leverage your expertise to translate platform capabilities into impactful business strategies. This consulting role requires over 7 years of Dynamics 365 Customer Engagement experience and advanced skills in Power BI.

You will lead health checks, optimize service offerings, and play a key role in roadmap discussions. Collaborating with internal teams is essential to provide exceptional value to clients. Key Responsibilities:
Provide post-implementation application support and advisory services
Own client outcomes and lead health checks for ongoing projects




Translate platform features into actionable business use cases
Identify and design repeatable service offerings for clients
Collaborate with internal teams to enhance client value

Requirements:
7+ years supporting Dynamics 365 Customer Engagement
3+ years senior-level Power BI experience
Two Microsoft Certifications from specified exams
Working knowledge of Dataverse and cloud solutions
Proficient in Microsoft Windows, 365, and Teams

Utilize your Dynamics 365 and Power BI expertise to enhance client success and service delivery.

📌 Dynamics 365 Senior Consultant Role Toronto
🏢 Jobtailor
📍 Toronto