Become a Customer Experience Ambassador with Indigo, creating joyful moments for book lovers in a physical and digital setting. Connect with customers through stories, product recommendations, and personalized service. As a Customer Experience Ambassador, you'll foster a welcoming atmosphere in our stores while embodying Indigo’s culture of joy.

This role requires connecting authentically with our customers, creating tailored experiences, and engaging them through unique product collections. You will play an essential part in ensuring that each customer's visit is memorable, reflecting our dedication to their happiness. Key Responsibilities:
Create a welcoming and warm workplace in stores
Engage with customers actively on the sales floor




Curate personalized product selections for customers
Maintain visual standards to enhance product displays
Respond promptly to customer feedback and inquiries

Requirements:
Experience in retail preferred but not mandatory
Robust commitment to excellent customer experiences
Flexibility in working hours, including evenings and weekends
Ability to lift items up to 40 pounds safely
Bilingualism in English and French is required in Québec

Bring creativity, customer insight, and storytelling to enhance the Indigo shopping experience.

📌 Customer Experience Ambassador At Indigo Vancouver
🏢 Indigo
📍 Vancouver