Join Jobber as a Senior Customer Analytics Manager, where your strategic insights can shape customer engagement. This position requires exceptional analytical skills to foster business growth and customer value. As an individual contributor, you will serve as a key analytics partner to business leaders, enhancing the understanding of customer behaviors and guiding strategic decision-making.

You will lead initiatives assessing customer journeys, from acquisition to retention, making actionable recommendations based on analysis.

Your role will significantly impact Jobber's customer analytics approach and foster collaboration across various teams. Key Responsibilities:
Act as analytical thought leader for Customer Analytics domains




Conduct thorough analyses of customer behaviors and KPIs
Build metrics that support business efficiency and growth
Communicate recommendations through compelling narratives
Drive AI-enabled workflows and data automation initiatives

Requirements:
Expert SQL proficiency for complex data analysis
Robust background in B2B SaaS analytics
Excellent verbal and written communication skills
Capacity to manage stakeholder demands and priorities
Experience with tools like Tableau for data visualization

Elevate your analytics career by driving impactful changes at Jobber.

📌 Customer Analytics Leadership Opportunity Waterloo
🏢 Jobber
📍 Waterloo