Lead IT Global Technical Services as the Director at Mosaic Company in Lithia, Florida. Oversee infrastructure, cloud operations, and vendor management while fostering a high-performing team. As Director of IT Global Technical Services, you will oversee the effective delivery of IT services within Mosaic.
This role includes managing technical infrastructure, cloud operations, and support services across multilingual, 24-hour coverage. You'll develop and lead a high-performing team, ensuring they have the tools and guidance for continual improvement while managing vendor relationships effectively. Key Responsibilities:
Direct global IT infrastructure and cloud operations
Manage external service providers for all IT services
Coach and develop the Global Technical Services team
Lead strategic planning and budgeting for IT
Measure performance against operational level agreements
Requirements:
10+ years of IT experience with progressive responsibility
5+ years managing large-scale IT teams
Robust experience in vendor performance management
Excellent communication and leadership skills
Proven strategic planning capabilities
Drive IT excellence at Mosaic, managing teams and enhancing service delivery to support the agricultural industry.
📌 Director Of It Global Services Mosaic Regina
🏢 The Mosaic
📍 Regina
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